FAQ

Posted: by sxxxexxxx in

1. My download speed is too low. What should I do?
If you are free user of uploading.com you may buy a premium account.
It is much easier to download large data volume with a premium account. It provides the highest download priority and bandwidth, thus saving you lots of time. Only with a premium account it is possible to use your favorite file manager for multithreaded downloads and flexible process management.
2. What download manager do you advice?
I advice to use JDownloader because it gives up to x20 download speed improvement compared with the browser.
3. I've found a dead link, but I want to download this file. What should I do?
Please report this file here and I'll reupload it asap.
4. How can I obtain a premium account? How do I purchase it?
It is possible to obtain a premium account via the Premium Membership section on our website. Please note that it is more profitable to get an account for a longer period. The longer the membership period, the more you'll save. To make the payment please select the preferable payment method for the plan chosen. Then fill in several fields to create an account in our system. As soon as the payment is processed, your account will be automatically activated, and you will receive an e-mail notification about the account registration and activation.
5. How can I find file what I want?
You may use search or choose 1 of the categories.
6. I can't download a file. Instead I get a message stating that I’ve exceeded a daily limit for my IP address. What should I do?
Daily traffic volume that can be downloaded from one IP address by unregistered users and free account owners is limited(free accounts have more daily limit). The message simply means that the daily limit for your IP address has already been exceeded. In this case please repeat the download the next day or use a different IP address. If you need a file urgently it is worth obtaining a premium account, then the download would begin immediately after activation of premium account… and it will be possible to attain as many files from our service as required.
7. I have other question about uploading.com
Mb your question has been already answered here.